{"id":483,"date":"2011-05-03T15:07:07","date_gmt":"2011-05-03T13:07:07","guid":{"rendered":"http:\/\/www.cielmonordi.fr\/v2010\/cmo\/?page_id=483"},"modified":"2020-11-24T10:33:55","modified_gmt":"2020-11-24T08:33:55","slug":"satisfaction-client-2011","status":"publish","type":"page","link":"https:\/\/www.cielmonordi.fr\/v2010\/cmo\/nous-contacter\/satisfaction-client-2011\/","title":{"rendered":"Satisfaction clients"},"content":{"rendered":"<p><strong><span style=\"color: #888888;\"><span style=\"font-size: medium;\"><span style=\"color: #0000ff;\"><span style=\"font-family: verdana, geneva;\">R\u00e9sultats du Questionnaire Satisfaction Clients<\/span><\/span><\/span><\/span><\/strong><\/p>\n<hr size=\"1\" \/>\n<p><span style=\"font-family: verdana, geneva;\">Ciel mon Ordi publie les r\u00e9sultats de sa seconde enqu\u00eate de satisfaction annuelle, destin\u00e9e \u00e0 identifier ses axes d\u2019am\u00e9lioration.<\/span><\/p>\n<p><span style=\"font-family: verdana, geneva;\">Cette enqu\u00eate, men\u00e9e en ligne durant le premier trimestre de l&#8217;ann\u00e9e, \u00e9tait adress\u00e9e \u00e0 l&#8217;ensemble clients ayant fait appel \u00e0 nos services au cours de l&#8217;ann\u00e9e pr\u00e9c\u00e9dente. Un taux de retour \u00e9lev\u00e9 (pr\u00e8s de 30%) garantit la fiabilit\u00e9 des r\u00e9sultats de cette enqu\u00eate.<\/span><\/p>\n<p><strong><span style=\"font-size: medium;\"><span style=\"color: #888888;\"><span style=\"color: #0000ff;\"><span style=\"font-family: verdana, geneva;\">Ciel mon Ordi : \u00ab Fiabilit\u00e9 et professionnalisme des interventions\u00bb<\/span><\/span><\/span><\/span><\/strong><\/p>\n<p><a class=\"typeform-share button\" href=\"https:\/\/cielmonordi.typeform.com\/to\/lzJMSG\" data-mode=\"1\" target=\"_blank\">R\u00e9pondre \u00e0 l&#039;enqu\u00eate satisfaction client<\/a><br \/>\n<script>(function(){var qs,js,q,s,d=document,gi=d.getElementById,ce=d.createElement,gt=d.getElementsByTagName,id='typef_orm',b='https:\/\/s3-eu-west-1.amazonaws.com\/share.typeform.com\/';if(!gi.call(d,id)){js=ce.call(d,'script');js.id=id;js.src=b+'share.js';q=gt.call(d,'script')[0];q.parentNode.insertBefore(js,q)}id=id+'_';if(!gi.call(d,id)){qs=ce.call(d,'link');qs.rel='stylesheet';qs.id=id;qs.href=b+'share-button.css';s=gt.call(d,'head')[0];s.appendChild(qs,s)}})()<\/script><\/p>\n<hr size=\"1\" \/>\n<p><span style=\"font-family: verdana, geneva;\">Lors de notre pr\u00e9c\u00e9dente\u00a0enqu\u00eate\u00a0<strong>92 %<\/strong> des clients \u00e9taient globalement tr\u00e8s satisfaits (57%) ou satisfaits (35%) des prestations de Ciel mon Ordi, Nous nous \u00e9tions alors fix\u00e9 comme objectif 95% de clients globalement satisfaits.<\/span><\/p>\n<p><span style=\"font-family: verdana, geneva;\">Cette ann\u00e9e avec plus de\u00a0<strong>94.5 %<\/strong> de clients globalement satisfaits nous sommes en passe d&#8217;atteindre notre objectif. Grace \u00e0 ce haut degr\u00e9 de professionnalisme de nos intervenants, l\u2019am\u00e9lioration permanente du service et la satisfaction de nos clients restent notre objectif num\u00e9ro un.<\/span><\/p>\n<p><span style=\"font-family: verdana, geneva;\">Si vous souhaitez consulter l&#8217;ensemble des r\u00e9sultats de cette enqu\u00eate n&#8217;h\u00e9sitez pas \u00e0 nous le demander \u00e0 gr\u00e2ce \u00e0 notre formulaire\u00a0<a href=\"http:\/\/www.cielmonordi.fr\/v2010\/cmo\/?page_id=19\">de contact<\/a><\/span><\/p>\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>R\u00e9sultats du Questionnaire Satisfaction Clients Ciel mon Ordi publie les r\u00e9sultats de sa seconde enqu\u00eate de satisfaction annuelle, destin\u00e9e \u00e0 identifier ses axes d\u2019am\u00e9lioration. Cette enqu\u00eate, men\u00e9e en ligne durant le premier trimestre de l&#8217;ann\u00e9e, \u00e9tait adress\u00e9e \u00e0 l&#8217;ensemble clients ayant fait appel \u00e0 nos services au cours de l&#8217;ann\u00e9e pr\u00e9c\u00e9dente. Un taux de retour<br \/><a class=\"moretag\" href=\"https:\/\/www.cielmonordi.fr\/v2010\/cmo\/nous-contacter\/satisfaction-client-2011\/\">+ Lire la suite<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"parent":1961,"menu_order":550,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.cielmonordi.fr\/v2010\/cmo\/wp-json\/wp\/v2\/pages\/483"}],"collection":[{"href":"https:\/\/www.cielmonordi.fr\/v2010\/cmo\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cielmonordi.fr\/v2010\/cmo\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cielmonordi.fr\/v2010\/cmo\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cielmonordi.fr\/v2010\/cmo\/wp-json\/wp\/v2\/comments?post=483"}],"version-history":[{"count":4,"href":"https:\/\/www.cielmonordi.fr\/v2010\/cmo\/wp-json\/wp\/v2\/pages\/483\/revisions"}],"predecessor-version":[{"id":1971,"href":"https:\/\/www.cielmonordi.fr\/v2010\/cmo\/wp-json\/wp\/v2\/pages\/483\/revisions\/1971"}],"up":[{"embeddable":true,"href":"https:\/\/www.cielmonordi.fr\/v2010\/cmo\/wp-json\/wp\/v2\/pages\/1961"}],"wp:attachment":[{"href":"https:\/\/www.cielmonordi.fr\/v2010\/cmo\/wp-json\/wp\/v2\/media?parent=483"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}